Returns & Refunds
Simple, straightforward, and no questions asked for 7 days.
We stand behind the quality and authenticity of every product we sell.
100% Authenticity Guarantee: All branded designer perfumes sold on our platform are guaranteed 100% authentic and sourced from authorized distributors.
Branded Perfumes, Oud & Bakhoor: Unopened, factory-sealed retail items in their original packaging may be returned or exchanged within 7 days of delivery.
Custom & Bespoke Fragrances: Due to their personalized nature, custom-blended live perfumes are non-refundable once crafted and delivered.
Damaged or Incorrect Items: If your package arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery for a prompt replacement or store credit.
100% Authenticity Guarantee: All branded designer perfumes sold on our platform are guaranteed 100% authentic and sourced from authorized distributors.
Branded Perfumes, Oud & Bakhoor: Unopened, factory-sealed retail items in their original packaging may be returned or exchanged within 7 days of delivery.
Custom & Bespoke Fragrances: Due to their personalized nature, custom-blended live perfumes are non-refundable once crafted and delivered.
Damaged or Incorrect Items: If your package arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery for a prompt replacement or store credit.